Position description

The candidate is a telephone / data networks specialist to be included in a call center dedicated banking environment.
The activity offered involves the: installation, customization and maintenance of PBX networks and data networks.


His skills and knowledge must meet the following main characteristics:

  • Many years of experience in PABX telephone systems and data networks: telephone wiring in general, LAN, VOIP, etc.
  • Many years of experience as a 2nd/3rd level technician on configuration and maintenance of Pabx CISCO and / or AVAYA exchanges
  • Knowledge of languages: Italian (fluent) and English

Place of work: Lugano

People interested in this position can send their CV to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Profile Description

A Release Manager needs to interface and communicate with Test Managers, Development Managers, IT Ops and of course the PMO on a daily basis. Equally, a Release Manager must be confident enough to manage up and provide reporting as well as meeting updates to the Senior IT Management.


Job Description

You will own the Release Management lifecycle, which includes scheduling, coordinating and the management of releases across the enterprise for multiple applications across various portfolios. The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, projects and programs. Where necessary you will provide tools and services to help product management and project teams manage and deploy releases into production.

You will be responsible for implementing and managing release processes for code through development, test, and production environments. The Release Manager Job function works collaboratively with all participants in software development projects and is supportive of developers and testers as they set up their build dev/test environments.

This position also works with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.


Role and Responsibilities

  • Forward Plan the release windows and cycles across a portfolio
  • Manage risks and resolves issues that affect release scope, schedule and quality
  • Measure and monitor progress to ensure application releases are delivered on time
  • Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
  • Manage relationships and coordinate work among different teams at different locations
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
  • Release Reporting
  • Negotiate, plan and manage all release activities
  • Work with release engineers to understand impacts of branches and code merges
  • Maintains the release schedule for all core services and ensure alignment across key partners and vendors.
  • Continually work towards making improvements in the release process
  • Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
  • Participate in CAB meetings to discuss release scope and/or roadblocks
  • Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists


Knowledge, Skills, Education

  • Fluent knowledge of Italian and English languages is a must
  • Bachelor’s degree in Computer Science or related field
  • 2-6 years of previous release and/or project management experience, (solid understanding of project management principles preferred)
  • 8-10 years of experience in information systems operations environment in systems analysis or development
  • Formal training in project management practices preferred
  • Advanced knowledge of software development lifecycle
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Demonstrated effective leadership and analytical skills
  • Advanced written and verbal communication skills are a must
  • General PC knowledge including Microsoft Office expert level knowledge of Excel, working Knowledge of Access


If interested to this position please send your application to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tasks and Responsabilities:

  • Design and development of a platform for financial integration and management of the business customers of an important client in the banking sector
  • Definition of the data model and the REST API
  • Design, development and integration of web services for the OCR engine (Tesseract)
  • Stress testing and application monitoring
  • JasperReports template development
  • Alfresco integration 


Knowledge of

Languages: Java, HTML, Javascript, XML, PL/SQL

Methodology: Agile

Framework: Apache Camel (Enterprise Integration), Drools, Angular 1, Hibernate, Spring, Tesseract, JasperReports


If interested to this position please send your application to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tasks and Responsibilities:
•    Software deployment
•    Application configuration activities
•    Coordinate technical teams for deploy when needed
•    Coding of automation and monitoring scripts
•    Issues investigation and troubleshooting
•    Contribution to design and technical documentation of deploys
•    Collaboration with specialists of different areas for the implementation of cross-domain activities
•    Ticket management (L2/L3 support)
•    On-call service (7x24) and early/late shifts

Knowledge, Skills and Education:
•    Bachelor’s degree (or higher) in Computer Science or related field
•    Senior profile with proven working experience (3+ years) in Configuration and Deploy domains
•    Good knowledge and experience with DevOps/Automation languages such as Ansible and Puppet
•    Experience in analyzing technical problems and preparing and automating recurring administrative activities
•    Experience with Unix (mainly Linux and AIX) and related scripting languages
•    Basic knowledge of Secure Data Transfer topics (SFTP)
•    Basic knowledge of SSL and digital certificates
•    Ability to work on multiple tasks and cope with strict deadlines
•    Fluent in written and spoken English – German and Italian are considered as a plus

Place of work: Lugano

If interested to this position please send your application to: This email address is being protected from spambots. You need JavaScript enabled to view it.